Osaka Guest House U-En

Simply everything: The wifi: excellent The showers and toilets: Immaculate The staff: are AMAZING 🤩 The entire place is immaculate Location: exceptional Humidifier in the room Aircon too Beds are amazingly comfortable One item I have to reward the guest house on is their total respect for the traveler/ backpacker. We experienced some issues with the toilets and instead of doing nothing we ALL received a note apologising for any inconvenience caused and a bill of ¥.1000 ($6.55) left on ALL our beds as a gesture of good will and appreciation for our understanding - One word for this WOW!.... Only in Japan; I have traveled to over 127 countries and stayed in thousands of hostels /hotels/ guest houses etc etc and I can tell you now I have never experienced such an amazing level of detail and generosity. 10/10 for this accommodation and their hard working staff...

Staff was super friendly. They went out of their way to help me when I mentioned I was looking for glue to fix my luggage. They also gave me home cooked food when they held their own staff party for new years. Plenty of showers (3-4) and bathrooms although small were great. I like the traditional neighborhood and the fact that the guesthouse is a restored 1910 home!! Cafe downstairs also gave us a free drink because the staff was so nice and wanted to makeup for little mishaps like me missing my rooms lock.

The staff was amazing! They were so kind, chatty ans helpful! They let me check-in early, as my bed was done, which I really appreciated. The café downstairs is really welcoming, and it gives a nice vibe to the guesthouse. The room was small (4 female dormitory), but it was clean with a traditional Japanese set up. There is an only female shower/toilet, which is always appreciated. The sharing space was super welcoming, and allowed to meet people. There is a full amenities kitchen too. The location is super convenient, 10' walk from Osaka station. It's in a very vibrant and lively neighbourhoods, with kobinis, bars and restaurants all around! Overall, everything was clean and well-kept. Would stay there again!

I’ve come here already fourth time, so it’s one of my most favourite hostels! Comfortable beds with curtain, shelf, light, socket and personal locker. Shower rooms are big, with shelves, shampoo and shower gel. Towels for rent for 100 yen, big beautiful lounge available until 10pm, after 10pm - the space of cafe on 1F. Friendly staff, just very beautiful hostel and a cafe on 1F.

We reached the guest house late at night. However, the check in was easy for us. Host sent us all the check in details before our arrival. So it was very helpful. The room was small and simple but we really enjoyed it. The location was awesome. Plenty of eating places around the guest house. Exploring umeda was very easy staying here. We love the guest house vibe that is very homely and welcoming.